State Farm® Insurance Agent Lisa Vitiello
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jene Sena
November 6, 2024
"Highly recommend Lisa and team for all your insurance needs!"
"Thank you for your review. It means a lot, and it motivates us to keep delivering good service. "
Michael Dambrosio
August 20, 2024
"Lisa has been handling my families insurance in all aspects for the past few decades. She explains everything in an easy to digest way that is simple to understand and always takes care of my referrals when I send them her way. Lisa is honest, trustworthy and knowledgable and treats everyone like family. I highly recommend."
"Thank you for taking the time to leave us a review. We are so honored and your review is truly rewarding. "
Stacey-Ann Johnson
March 20, 2024
"Lisa is excellent! Customer focused and trustworthy. Can't recommend her more."
"Stacey- Ann- thank you so much for your kind words. I appreciate your time in leaving this review. I am honored to be your agent. "
Patricia White
March 15, 2024
"Okay, there's good service and then there's Jordan. He gave me a quote in about 5 mins and broke it all down in the next 10. My prior company had been under insuring me with coverages I did not know could have such a big consequence on me. If you want coverage you can trust and understand then this office is it."
"Thank you so much for taking the time to leave such a glowing review about Jhordan. It means a lot to us. We're thrilled to hear that he provided excellent service promptly. Your feedback is greatly appreciated. "
Vincent Grayson
March 12, 2024
"I recently moved my auto and Home Owners policy to State Farm. I worked with Ashley Gallo and she was excellent to work with; she answered all my questions and made sure to follow up with me to make sure I was happy with the service and attention to detail."
"Thank you for taking the time and leaving such a positive review. Ashley is knowledgeable and efficient. We are so happy to have you as a policyholder @lisavitielloagencyinc. Thank you "
Jayjaymom
December 29, 2023
"Be careful with this office. They will not give you the discounts you are entitled to unless you keep on them by consistent office visits and follow up phone calls. Update: My bill still has not been adjusted and I cannot alter the amount when I pay online. I am still being charged for the spousal fee even though I submitted the signed statement immediately upon receiving it in the mail and hand delivered it to the office in plenty of time for it not to be added to my bill. I was told I could deduct it but the app does not allow for that. I will add stars because the agents are very nice. But I am still irritated at being charged for something I shouldn't be charged for."
"Hi Pat- removing the SSL coverage requires a signature. The agency can't remove coverage, we have to submit a change request to our regional office. Looking at your account today, I see that your request to remove this coverage has been completed. I apologize for the regional office service delay. "
C Jay
December 21, 2023
"What a great office. I recently moved from California to NY and I was lucky enough to choose this office. service was quick and made my transfer go pretty smoothly."
"Thank you for taking the time to share your positive experience on Google. We appreciate your time and kind words. We are so thrilled you chose our agency to service your insurance needs. "
Sudy De Ferari
December 19, 2023
"Quotation was very high! And they were not interested in negotiating to lower it."
"Sudy - Insurance rates are typically calculated on various factors including your age, driving record, location, type of coverage and the vehicle you drive. Unfortunately, these items are not something we can manipulate to change the rate. Insurance rates have increased greatly this past year. "
François Barbosa
December 2, 2023
"THE BEST"
"Thank you Fracois. We are so happy that you left this wonderful review of our agency. "
Gina
September 11, 2023
"Mike has exceptional communication skills and is very intelligent. He answered all my questions and showed great patience. It was always pleasant working with him, and it's clear he cares about policy holders."
"Thank you so much for taking the time to leave us a positive review. We're delighted to hear that you had a great experience when working with Mike. Your feedback means a lot to us, and we look forward to continuing our good service in the future. Mike was so happy when he read your review. "
Paige Collister
June 23, 2023
"I made the switch from Geico to State Farm when buying my first home and looking for homeowners insurance. I worked with Mike Bitetto, who made the entire process so easy.. that I decided to switch my auto policy to State Farm too. Mike was extremely easy to work with, he was honest and knowledgeable and was able to provide a ton of helpful insight and advice. Once I moved into my home, he also helped me verify the insurance of a vendor I was using to take down several trees on the property. He is always in clear communication with me, responding to my calls and emails within hours, even on the weekend and while he was OOO on vacation. He also able to get me a much better rate and value than I previously had. Thanks Mike!!! Looking forward to continuing the relationship with you and the State Farm team."
"What a nice review. Thank you -Paige for taking the time to leave a review for our office and Mike. We are very happy that you joined our office as a policyholder. "
Paul Lynch
June 15, 2023
"Great Customer Service all the time!"
Milagros
June 15, 2023
"Mi experiencia con State Farm fue excelente el equipo personal de la oficina me ayudaron a resolver inmediatamente mis preguntas."
Samantha Fosella
June 9, 2023
"I had had a major flood occur in my brand new apartment before I even moved in. As you can imagine, this was a very traumatic experience. I was so lucky that David Nanna was my insurance broker! He explained the entire process of submitting a claim to me, guided me through the process, followed up with the insurance adjusters for updates, the list goes on and on. He really went above and beyond to help assist me during this difficult time. Even more recently, I had received an erroneous letter from my mortgage lender regarding sufficient insurance coverage for the building, and David took it upon himself to contact my mortgage lender and sort out the issue for me. I can easily say that working with David has been the best part of a terrible experience. Thank you, David and thank you, State Farm!"
"Hello Samantha, Thank you for taking the time to post a comment about our team member David Nanna. Dave is wonderful, knowledgeable and patient. I am happy that he assisted you throughout your claim. "
vin c
June 8, 2023
"Geri is the BEST! I love her so much!"
Christina Mandal
June 7, 2023
"Marjorie's attention to detail and customer-first attitude was top-notch. She carefully listened to my concerns and needs, assessed which State Farm services would be the right fit, and kept me informed every step of the way. She is clear in her communications, and quick to respond to any inquiries. Service is what keeps customers coming back, and because of Marjorie, I will remain a loyal State Farm customer. 10/10!"
"Thank you Christina. We are blessed to have Marjorie on our team. Thank you for taking the time to recognize her effort and professionalism."
Jessica Zunic
June 6, 2023
"I had such a wonderful experience working with the agents here at State Farm. They helped me get my business insured and kept in constant communication with me thru the process. Highly recommend this branch."
"Hello Jessica, I am so happy that you took the time to leave a wonderful review. We take great pride in our work and our hope that each one of our policyholders feel the same way. We are grateful for your feedback. "
T T
January 29, 2022
"Lisa and her team are top notch. Attentive, responsive, and friendly."
Donavan Mckenzie
December 8, 2020
"Best customer service from an insurance company I've ever received. From the moment I set foot in their doors (pre covid) everyone was extremely helpful. Marjorie went to work and ensured I had the best coverage. She goes above and beyond to ensure I have the best experience with State Farm. Between Marjorie's customer service and State Farms rates, I have no reason to look anywhere else"
"Thank you Donavan - I just saw your review. I appreciate your comments and Marjorie is a valuable asset to our agency."
Bernadette Campana
September 23, 2020
"Marjorie has been exceptional; always helpful and informative. I'm very happy with the customer service she provides me with every time. I'm a happy & content Life insurance & Car Ins Policy holder with State Farm. State Farm will not ever lose me as a client because of employees like Marjorie."
"Wow- how nice of you to take the time to leave such a great review. You are Marjorie's second great review in just one week. I am proud to have her on my team and we are thrilled you are part of our agency family. Thank you Bernadette"
Daniella Dieppa
August 12, 2020
"I'd like say thank you for hearing me out and helping me😉"
"Hi Daniella, I am so sorry that you feel this way. I am happy to review the credit that was given as COVID relief with you. Please note that it represents 25% of your premium from March 16 to May 31. State Farm also lowered their auto rates due to COVID 13% for all customers starting 08/31/2020. This rate decrease will apply to your bill starting in September. State Farm gave the highest percentage "give back" than all auto insurance carriers."
Gramen Shoshi
July 22, 2020
"They are very helpful!"
"Hi Gramen, Thank you very much for such a great review! We work really hard to offer great service. I am so happy it was reflected on your last visit. Marjorie and Ashley were really happy to see your review. We are looking forward to your next visit."
Kathryn Trevisan
April 24, 2020
"I have never been to an agent that was so caring and concerned about what I truly needed. All of the staff members are attentive and willing to help in any way. Mariana was honestly a life saver. I wasn’t very knowledgeable on insurance terms and conditions and she took the time to explain all of my options. She always gave me the option that she herself would take and never tried to “sell” me. Honestly, the best decision I made was contacting Mariana and Lisa at statefarm!"
John O'Reilly
March 20, 2020
"i have been insured by State Farm for over 35 years and Lisa as my agent. Fortunately I had very few times that I needed to use my insurance but when I did it was handled in a highly satisfactory manner. I just drove up from Florida in my 2017 XTS Cadillac and my windshield got cracked by an object thrown up from the road. I called Lisa's office and within a day they had recommended a nearby glass replacement company. As well as agreeing to replace the glass with OEM Original Equipment Manufactured Glass.. That is very important!! The repair facility did a great job and I'm very satisfied"
Michael Denning
February 3, 2020
"Great staff"
"Michael thank you so much for your compliment. I am very proud of my team. We are always here to help."